The in-villa team is made of housekeepers, a handyman who also services the pool and a Thai Chef with great experience in hotels. The English speaking villa Manager is here to organise the team and ensure with they are not intruding.

• Check-in time is 15:00 and check-out time is 10:30, although early arrival and late departure up to 15:00 may be requested subject to availability
  
• Maid service
  
• Massage therapist
  
• Airport transfers
  
• Continental breakfast
  
• Chef available for lunches and/or dinners
  
• Reduced occupancy rates available

• Minibar (will be charged based on actual cost)
  
• Food cost for lunches or dinners
  
• Personal laundry
  
• Extra bed charge is $50++ USD per person

1. Payment Terms & Conditions
   
   To validate a booking request the guest must make the deposit payment within a 5 banking days period. If the funds are not received within a 5 banking days period, Mia Villas reserves the right to void the guest’s booking request and allocates the dates and the villa to another guest.
   
   All payments are to be done to Mia Villas via international bank transfer, nett of all bank charges.
   
   The below deposits must be received by Mia Villas:
   
   During Low – Shoulder – High Season:
   
   – An initial deposit of thirty per cent (30%) must be paid to confirm a booking for rentals beginning more than 30 days after the date of booking request.
   
   – The total rental amount (100%) is payable to confirm a booking for rentals beginning 30 days or less after the date of the booking request.
   
   – Where a thirty per cent (30%) deposit applies the guest must pay the remaining seventy per cent (70%) balance not less than 30 days before scheduled arrival date.
   
   During Peak Season/ Christmas & New Year:
   
   – An initial deposit of fifty per cent (50%) must be paid to confirm a booking for rentals beginning more than 75 days after the date of booking request.
   
   – A total rental amount of one hundred per cent (100%) is payable to confirm a booking for rentals beginning 75 days or less after the date of booking request.
   
   – Where a fifty per cent (50%) deposit applies the guest must pay the remaining fifty per cent (50%) balance not less than 75 days before scheduled arrival date.
   
   
2. Security Deposits
   
   A security deposit of USD 500 in cash is required to be paid on site upon check-in, or higher on a case by case basis. Access to the property may be refused if the security deposit is not paid in full. The security deposit will be refunded at the end of a rental period, after deducting:
   
   – All additional expenses incurred on the guest’s behalf (e.g. additional charges for goods, services and staff which have not been directly paid by the guest, if applicable)
   
   Mia Villas provides an insurance cover for 3rd party damages of up to 10M THB. However, guests are required to have private medical insurance and travel insurance for any booking
   
   
3. Cancellation
   
   In the event that a guest cancels a confirmed booking, this has to be notified in writing (e-mail acceptable). The cancellation will take effect from the date the written confirmation is received. If the dates of the booking require to be amended, this may be treated as a cancellation of the original booking and cancellation charges may apply. Any changes to the original reservation are subject to the approval of Mia Villas. The below cancellation charges also apply if Mia Villas cancels the booking due to non-payment of the balance. For no-show, 100% of the total rental amount will be forfeited. Early departure penalty will be subject to negotiation with Mia Villas.
   
   The following cancellation charges will generally apply depending on the period of stay:
   
   During Low – Shoulder – High Season:
   
   30 days or more before arrival date:
   
   – All payments are forfeited but credited for 12 months from the date of the cancellation confirmation by Mia Villas reservations. The credit value can be used by the client or anyone on their behalf upon availability.
   
   Within 1 and 29 days before arrival date:
   
   – All rental payments are forfeited.
   
   During Peak Season/ Christmas & New Year:
   
   75 days or more before arrival date:
   
   – All payments are forfeited but credited for 12 months from the date of the cancellation confirmation by Mia Villas reservations. The credit value can be used by the client or anyone on their behalf upon availability.
   
   Within 1 and 74 days before the arrival date:
   
   – All rental payments are forfeited.